Surface Support Portal with FAQ
Time is the most valuable asset in any business, and Microsoft helps you save it with the newly streamlined dashboard of the Surface Support Portal. The dashboard gives businesses comprehensive access and control over their device services - from tracking service order history to managing warranty and protection plan status of your Surface devices in one unified view. It is armed with AI-enabled self-help for personalized recommendations and step-by-step guidance. Plus, your information and device services are kept secure with enhanced support and authentication systems preventing unauthorized interactions. The Surface Support Portal provides a new dimension to how businesses can reimagine their tech-support approach. For more information on this new Surface Support Portal and to order the latest Surface AI-enabled devices, contact us today.
Yes, organizations are encouraged to start using the Surface Support Portal (SSP) immediately.
To access the SSP, you need to have a tenant and at least one M365 admin center account. You can find it by navigating to admin.microsoft.com > Support > Surface Support Portal.
If you don’t have a tenant, you can create one at no cost. Step-by-step instructions for tenant creation are available in the support resources.
Surface Support Portal with FAQ
published by PGH Networks
At PGH Networks, we provide full-managed and co-managed IT services, network security, business continuity, cloud computing, and business communication solutions. Our goal is to bring significant benefits to your bottom line by creating a technology strategy that serves as your competitive advantage, helping you budget for growth and change, providing peace of mind with reliable data and system security, and increasing your productivity. With a team of knowledgeable professionals and excellent customer service, we are your trusted IT partner. Please contact Mike at 412-583-3172, MikeS@PGHNetworks.com
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